Privacy Policy

Effective Date: 2023

  1. Introduction

Welcome to portal.vidrosetelas.com.br (the “Website”). Vidros e Telas Ltda. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal data.

By using our Website, you consent to the practices described in this Privacy Policy. Please take a moment to read this policy carefully and contact us if you have any questions.

  1. Information We Collect

2.1. Personal Information

We may collect the following types of personal information when you use our Website:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Account Information: If you create an account on our Website, we may collect your username, password, and any other information you provide.
  • Payment Information: If you make a purchase on our Website, we collect payment information, such as credit card details or other financial information required for payment processing.
  • Communication Data: Information you provide when you contact us, such as emails, chat messages, or customer support inquiries.

2.2. Automatically Collected Information

We may collect certain information automatically when you visit our Website, including:

  • Usage Information: Details about your interactions with our Website, such as the pages you visit, your IP address, browser type, and device information.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can manage your cookie preferences through your browser settings.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services.
  • To process and fulfill orders and transactions.
  • To respond to your inquiries and provide customer support.
  • To send you updates, newsletters, and promotional materials (if you have opted in).
  • To improve and personalize your experience on our Website.
  • To protect our rights and interests and comply with legal obligations.
  1. Data Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, and delivering products or services.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect our rights, privacy, safety, or property.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
  1. Your Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on our Website, and the revised policy will be effective immediately upon posting.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

By using our Website, you acknowledge that you have read and agree to this Privacy Policy.